Wanted: Customer Success Manager

Tsveta van Son
August 2, 2022
Read time:
min

Want to be part of the future? Evalato is a next-gen software for awards, grants, scholarships, abstracts, funding and other programs. We are a completely remote team of goal-oriented and friendly professionals. Now, we are on the lookout for a customer success ninja!As a Customer Success Manager, you will be responsible for the whole customer cycle: from lead generation to ultimate success and evangelism.

Here's a taste of what you’ll be in charge of

  • Lead generation, prospecting & qualification
  • Email campaigns
  • Demos
  • Customer support
  • Ultimate success and happiness of the customer

Your  recipe for success

  • Fluent in English (near native-speaker level)
  • Excellent verbal and written communication skills
  • Excellent presentation skills
  • Tech-savvy and quick to learn different tools and platforms
  • Strongly goal-oriented person
  • A good understanding of customer success metrics and KPIs
  • Experience in sales, customer support, customer success or other similar position are considered an advantage
  • Experience in the SaaS, IT or similar sector are considered an advantage
  • Experience with different CRM or sales tools are considered an advantage

Unbeatable perks

  • 100% remote working – work from anywhere in the world
  • Flexibility– we are liberal but extremely results-oriented
  • Horizontal structure
  • Free trainings and courses
  • Un-meetings – we try to keep meetings to a minimum
  • Team-buildings and retreats – at home and abroad
  • 6-hour work days – every Friday and all summer
  • Unlimited paid time off
  • Gross salary range: 2500 – 4500 BGN

Apply now

Dare to kick some a** with us? Send us your CV, motivation letter (no templates) and favorite song to jobs@evalato.com by August 26, 2022. Make our day! ❤

Written by:
Tsveta van Son
Copywriting specialist
An experienced copywriter, editor, and translator, Tsveta writes for Eventex where she covers everything from experience marketing trends to the stories behind the event industry's top award-winning campaigns. With a background in journalism and a soft spot for Icelandic grammar, she believes the best content is precise, useful, and never boring.
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