Wanted: Customer Success Manager

Want to be part of the future? Evalato is a next-gen software for awards, grants, scholarships, abstracts, funding and other programs. We are a completely remote team of goal-oriented and friendly professionals. Now, we are on the lookout for a customer success ninja!As a Customer Success Manager, you will be responsible for the whole customer cycle: from lead generation to ultimate success and evangelism.

Here's a taste of what you’ll be in charge of

• Lead generation, prospecting & qualification
• Email campaigns
• Demos
• Customer support
• Ultimate success and happiness of the customer

Your  recipe for success

• Fluent in English (near native-speaker level)
• Excellent verbal and written communication skills
• Excellent presentation skills
• Tech-savvy and quick to learn different tools and platforms
• Strongly goal-oriented person
• A good understanding of customer success metrics and KPIs
• Experience in sales, customer support, customer success or other similar position are considered an advantage
• Experience in the SaaS, IT or similar sector are considered an advantage
• Experience with different CRM or sales tools are considered an advantage

Unbeatable perks

• 100% remote working – work from anywhere in the world
• Flexibility– we are liberal but extremely results-oriented
• Horizontal structure
• Free trainings and courses
• Un-meetings – we try to keep meetings to a minimum
• Team-buildings and retreats – at home and abroad
• 6-hour work days – every Friday and all summer
• Unlimited paid time off
• Gross salary range: 2500 – 4500 BGN

Apply now

Dare to kick some a** with us? Send us your CV, motivation letter (no templates) and favorite song to jobs@evalato.com by August 26, 2022. Make our day! ❤