User roles, email activity, and more: Evalato's latest update

An awards program is rarely a one-person job. One person sets it all up, a colleague screens registrations, and a judging coordinator chases scores before the deadline. The more people involved, the more it matters who can see and change what. Evalato's latest update solves that.

Last month, we made your entry forms smarter with conditional logic. This time around, we're stepping up with User roles and a new Security page for more control, Email activity for full visibility into what your program sends, and Entry form previews that show applicants exactly what's ahead.

The right access for every person on your team

Not everyone on your team needs the keys to everything. Evalato’s new User roles let you decide what each person can do in your organization. 

• Administrator — your second-in-command. Runs the organization day-to-day, with full access short of ownership and deletion.
• Program Manager — owns the program from launch to winners, including setup, registrations, judging, with org-level tasks such as billing staying out of reach.
• Account Manager — your applicants' go-to person. Keeps registrations, payments, entry statuses, feedback, and tags moving, day in, day out.
• Judging Manager — keeps judging on track. Rounds, judges, results, and awards are in their hands, from the first score to the final winner.
• View only — a window into the program, with nothing to break. They can see entries and registrations without changing a thing.

Everyone works within the parts of the program that are theirs, and the rest stays exactly as you set it up. That means you can bring more people into your program without handing every one of them full admin access.

Custom user roles for Enterprise teams

Some organizations need more than a set of standard roles. With Custom user roles, you can define your own, built around how your team is actually structured — so roles mirror the way your teams split the work, instead of people being fitted into presets.

Built for agencies and multi-team programs

If you're an agency running awards on behalf of clients, or an organization where several departments touch the same program, access control isn't a nice-to-have. It's part of running a professional program.

• Bring clients in safely — make a client's team member an Account Manager to handle registrations, payments, and entry status, while program setup stays with your Program Managers.
• Clear ownership — each team member works in the areas they're responsible for, so there's no question about who changed what.
• Scale without losing control — add people as your program grows, and pick their role when you invite them, and change it whenever their responsibilities do.

Your account, secured

Deciding who does what is only half of it. More people in your organization also means more accounts to keep safe. Every user now has a dedicated Security page in their Evalato account, bringing account security settings together in one place.

• See where you're signed in — every active session is listed with its browser, device, sign-in method, and when it started.
• Sign out of sessions you don't recognize — end any session that isn't yours, straight from the page.
• Reset your password securely — request an email link to set a new password. Changing it signs you out on all your other devices.

Combined with User roles, it means you control both who has access to your program and how well each account is protected.

See every email your program sends

Control is one side of this update. Visibility is the other. "I never got the confirmation email." Every awards manager has heard it, and until now, answering it meant guesswork. Email activity gives you a clear record of what your program has sent and what happened to it:

• A full log of program emails — see which emails went out from your program, and to whom.
• Delivery status at a glance — see whether each email was delivered, delayed, bounced, or blocked, instead of wondering whether it arrived.
• Faster answers to applicants and judges — when someone says a message never arrived, you can check in seconds and act on it.

Coupled with Evalato's superior email deliverability, that means your messages get where they're going — and when someone asks, you have the record to show for it.

When every email counts 

• Deadline week — applicants are submitting last-minute, and a few claim they never received their submission confirmation. Check the log, see what was sent, and respond with facts instead of apologies.
• Judging reminders — your judging deadline is approaching, and scores are missing. Confirm the reminder went out before you send another one — or before you escalate.
• Client reporting — running the program for a client? You have a clear record of program communications to point to when questions come up.

Less time troubleshooting the inbox means more time spent on the parts of the program that need you.

Let applicants see what's ahead with Entry form previews

If your program asks applicants to register first and submit their entry after approval, they've so far been committing without knowing exactly what you'll ask of them. Entry form previews fix that.

• A preview link on your registration form — applicants can open the entry form and see every question they'll need to answer once they're approved.
• Time to prepare — they know upfront which materials to gather, from project descriptions to supporting documents, before they ever start.
• You stay in control — switch the preview on or off for each registration form, depending on how much you want to reveal before approval.

A small switch for you, a real upgrade to the applicant experience — and that pays off for your program. Applicants who know what's coming arrive at the entry form prepared, with fewer surprises and less back-and-forth with your team. A program that's transparent from the very first click is one applicants are more likely to see through to submission, and to come back to next edition.

Answer reordering

A smaller change, but one you’ll notice the next time you build a form. You can now drag and drop answer options to reorder them within your entry form’s Questions field — no more deleting and re-adding options to get the order right.

What's next

User roles, Email activity, the new Security page, and Entry form previews are live now. Log in to your Evalato account to assign your first roles. Want to see it in action? Book a demo, and we'll walk you through it.

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